Identify the outcome you need
Improving appearance, removing a trip point and correcting a drainage problem are different goals. Describe the problem in everyday terms. The assessment should explain whether the proposed treatment addresses that goal or only changes the visible surface.
When a localized repair may fit
Limited damage in otherwise sound, stable concrete may be suitable for targeted work. Ask about preparation, material compatibility and the expected appearance. A patch can remain visible even when it serves its intended purpose.
When replacement deserves a closer look
Widespread breakup, repeated movement, unsuitable elevations or multiple failing repairs may make broader replacement more practical. Removing concrete also creates an opportunity to inspect support and revise drainage. That does not mean every crack requires a new slab.
Compare complete alternatives
Request the rationale, limitations and included restoration for each option. Consider how partial replacement will look and function next to older concrete. Specialist stabilization or structural concerns need the appropriate assessment rather than a cosmetic repair assumption.